Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Unable to connect to wireless network

I keep getting the "unable to connect to a wireless network", error 014.  I've already tried restarting my router and my roku to no avail.  I know the credentials are correct because both my phone AND my laptop are connected without issue.   Can someone please help?!

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