Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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USB HD never powers down - always spinning.

TCL 65R635 here.

5TB HD works fine but...

Why is the stinkin' thing spinning 24 hours a day?

Roku media player closed, just watching live tv (cable).

Horrible wear and tear with the drive warm, spinning endlessly. I shouldn't have to unplug/plug it in each time I want to access it to prevent this.