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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Jsuznevich
Newbie
‎06-12-2021 09:33 AM

TV turns on and off.

I just installed streaming stick +. I have a main TV that is hard-wired to cable (Xfinity) and two TVs upstairs to which I attached the Roku Straming Stick+. One Tv works fine with it. The other TV continues to turn off and on sporadically when in use with Roku. It is pa Samsung, three years old. An HDMI error code shows up occasionall, but that TV is not connected with an HDMI cable. It is wireless. I’ve tried unplugging it, etc, and going through the set up process again. 

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makaiguy
Community Streaming Expert
‎06-12-2021 11:25 AM

Re: TV turns on and off.

Your wireless connection to the network means there is no Ethernet connection.

HDMI is the connection made between the Roku stick and the tv. It is definitely in use or you would get no audio and video.

On your Roku see if it helps to make sure Settings > System > Control other devices > 1-touch play is unchecked.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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