Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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tpcreaser
Newbie

Streaming Roku warning: "There's a problem with the connection to your TV."

Streaming stops, and warning appears on the TV.

Usually while streaming Amazon, Hulu, Max, Disney Plus

Help!

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator

Re: Streaming Roku warning: "There's a problem with the connection to your TV."

Hi @tpcreaser,

Welcome to the Roku Community!

We understand that you are getting an error when using your Roku device. We're sorry if you are having this experience and we will work with you to fix this issue.

We recommend starting here to troubleshoot Network issues: How to connect your Roku streaming device to the internet using Wi-Fi or Ethernet | Official Roku Su...t

We also recommend rebooting both your wireless router and your Roku device.

To isolate the issue, we'd also suggest trying to connect your device to an alternate network, such as a mobile hotspot.

Thanks again for posting and we hope the suggestions above get everything sorted out!

Best regards,
Mary

Mary F.
Roku Community Moderator
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