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saigman
Newbie
‎11-30-2021 05:36 PM

Streambar Pro Won't Connect to Wifi

I just purchased a Streambar Pro.  I set it up last night, it ran some updates out of the box, and then proceeded to work great.

 

I just tried to use it again this evening, and it no longer has any connection.  It is showing that the Wireless Mac address is all zeroes (I am a tech guy, and that is never a good thing).

 

I have already done a full factory reset.  Same dilemma, it can't scan any networks (presumably because the WiFi adapter has gone belly up).

 

Any ideas on resolving this, or do I need to return it?  I have three TCL Roku TVs, and they all work great, which makes this even more disappointing. 

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renojim
Community Streaming Expert
‎12-01-2021 12:58 PM

Re: Streambar Pro Won't Connect to Wifi

Since you just got it I'd say return it.  The all 0s is bad.  On some of the TVs people added a ground wire, but since it's brand new there's no reason to experiment like that.

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