Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Spotty Connection/Frquent Buffering

It is hard to get most channels to load.  They either don't load, load slowly, or will sometimes say "You aren't connected to the internet."---but when I check, it says that I am connected!

The problem isn't with my ISP because I'm having no problem with my tablet or my 'phone.

Of course, as usual, Roku's customer support is worse than useless.

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Roku Guru

Re: Spotty Connection/Frquent Buffering

@Elkhound  Which Roku model do you have? Which version of Roku software is it running? Go to settings /network and run a check connection test. What does it say for speed (Mbps)?

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