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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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mlangan32
Newbie
‎01-30-2022 12:02 AM

Somehow a house near me is accessing my wi=fi and using up my data, how do I stop this?

How can I stop a nearby property from accessing my wi=fi and using up my data?please help. 

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renojim
Community Streaming Expert
‎01-30-2022 01:17 AM

Re: Somehow a house near me is accessing my wi=fi and using up my data, how do I stop this?

Ensure your Wi-Fi is using WPA2 (or better) encryption and change your password.

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MilesT
Roku Guru
‎01-30-2022 01:22 AM

Re: Somehow a house near me is accessing my wi=fi and using up my data, how do I stop this?

Use a web browser to log into router's admin page and change the WiFi password.  Pick something long with numbers and symbols.

You will have to reset the password in all your devices.

Don't write/post the password visibly on any noticeboards. 

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