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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Ewilson7850
Newbie
‎04-05-2022 09:38 PM

Signal Strength Excellent, yet won’t connect

Hello!

 

I am having issues with my Roku not connecting to my wireless network. I have different devices that are connected and my phone is even connected. 

I have tried 2 different Rokus in my room and neither are working yet our Google streaming device is working perfectly. The Roku was working last week and now it won’t connect to a perfect good network. The signal strength is excellent but won’t connect. I kept getting a message to reboot the Roku but it’s not working after 10+ reboots. 

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1 REPLY 1
AvsGunnar
Community Streaming Expert
‎04-05-2022 09:46 PM

Re: Signal Strength Excellent, yet won’t connect

@Ewilson7850 

What is your Roku device model number, your router model number, and ISP (internet service provider).

Additionally, are you seeing any error messages on screen (normally a number).

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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