Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Reel Rookie

Roku won’t connect to wifi

My roku will not connect to wifi. Says unable to connect to network. I have verified with other devices that the wifi is on and working. I also verified the password by connecting a new device to my network with the information I am putting in the roku. Reset roku 3x and still get the same error 

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Community Streaming Expert

Re: Roku won’t connect to wifi

Please report what Roku model and model number you have.  Settings-System-About will show that to you.

When your Roku lists the local wifi networks it has found is your net on the list?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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