Wi-Fi & connectivity

[Japster]

Starting yesterday our Roku just won't connect to the internet.

It says the network strength is excellent, and it is able to connect to the router, but not the internet.  Other devices on the same wireless network have no issues.

Nothing has changed on our network or device locations, and I have restarted everything a couple of times.

Any thoughts on what this could be?

[renojim]

If you have Comcast/Xfinity or Cox as your ISP they probably made a change to your router without you knowing.  Ensure the wireless mode is set to b/g/n and not g/n.

For Comcast/Xfinity:

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

[MoulageMom]

This happened to my Roku today and I restarted everything and it still won’t connect to the internet.  I

[Japster · Accepted solution]

So after calling my ISP and working with them on my network... It looks like my modem was the culprit. They changes that out and so far so good. Thanks for the suggestions!