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RussPomerantz
Newbie
‎09-04-2021 12:51 PM

Roku streaming disconnected and unable to relaunch

how do I reconnect to a lost signal?

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DBDukes
Community Streaming Expert
‎09-04-2021 05:26 PM

Re: Roku streaming disconnected and unable to relaunch

@RussPomerantz 

Are you saying that your Roku device doesn't see your network? Or it does see it but won't connect to it?

What Roku model number? Settings > System > About

Is your network broadcasting on 2.4 GHz, 5 GHz, or both? And what channel?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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makaiguy
Community Streaming Expert
‎09-05-2021 09:55 AM

Re: Roku streaming disconnected and unable to relaunch

@RussPomerantz 

... or might you be saying the TV is now telling you there is no signal when you switch it to display the HDMI port to which a Roku device it attached?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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