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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Gretep21
Newbie
‎09-06-2021 02:20 PM

Roku streambar loses internet connectivity

I have a roku streambar and the internet regularly disconnects mid show. It happens frequently almost daily. Completed a system restart on both router and roku. Not sure why it continues after this. Ideas? 

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DBDukes
Community Streaming Expert
‎09-06-2021 02:28 PM

Re: Roku streambar loses internet connectivity

@Gretep21 

Some channels can get crowded, even devices on other networks on the same channel can interfere. Do you know what band (2.4 GHz, 5 GHz) your network is on, as well as the channels? And some networks use both, meaning you may want to see to what band/channel your device is connecting.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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