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Detroit313
Newbie
‎09-12-2021 04:18 AM

Roku not showing any movies

When you try watch  roku channel on your TV it does not work but it works on my phone what is the problem I never had that problem before always watch roku  on my tv.

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StreamerUser
Roku Guru
‎09-12-2021 05:33 AM

Re: Roku not showing any movies

You didnt mention your Roku model # or firmware version (Settings/System/About) or TRC app version (highlight the app and press Options (*) on the remote).

You havent mentioned any specific error message or specific behavior - we need more information.

Try restarting your Roku:  Settings/System/System restart/Restart

or Roku TV:  Settings/System/Power/System restart/Restart

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makaiguy
Community Streaming Expert
‎09-12-2021 10:23 PM

Re: Roku not showing any movies

@Detroit313-

If @StreamerUser 's suggestions don't work for you ...

When problems are confined to a particular channel, it may be that the channel didn't install properly, that it didn't update correctly, or that the installation has otherwise gotten corrupted. A reinstall may fix the problem, so give it a try.

Remove/reinstall procedure:

  1. Highlight channel on home screen.
  2. Press * key and choose Remove channel option.
  3. IMPORTANT- DON'T SKIP:
    Restart the Roku to clear its memory via Settings > System > System restart. (On a Roku TV, this is Settings > System > Power > System restart.)
  4. Reinstall the channel. Note it will be added to the END of the channel grid.
  5. If channel requires a login, you may need to log in anew.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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