Help

Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
rchrisodenbach
Newbie
‎04-15-2021 06:39 AM

Roku modifies existing network name

Roku adds several code numbers and slashes to existing network name.  The network password won’t work.  This is a new roku ultra on a new LG smart tv.  

0 Kudos
Reply
4 REPLIES 4
atc98092
Community Streaming Expert
‎04-15-2021 06:54 AM

Re: Roku modifies existing network name

I'm not following you. The Roku cannot alter anything on your existing network. What you might be seeing is the mini-access point that the Ultra runs to allow the Hotel/Dorm function to work, as well as the WiFi Direct remote.

Exactly where are you seeing this network name? If you're referring to the SSID being broadcast by your wireless router, Roku is not and can not change anything to do with that. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos
Reply
makaiguy
Community Streaming Expert
‎04-15-2021 02:51 PM

Re: Roku modifies existing network name

@rchrisodenbach wrote:

Roku adds several code numbers and slashes to existing network name.  The network password won’t work.  This is a new roku ultra on a new LG smart tv.  

Where are you seeing this altered network name?  I've never seen anything like that with five different Rokus.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos
Reply
makaiguy
Community Streaming Expert
‎04-16-2021 10:46 PM

Re: Roku modifies existing network name

The silence is overwhelming.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos
Reply
jecy654
Newbie
‎05-11-2021 10:12 PM

Re: Roku modifies existing network name

Yes after there new updates I am also facing the same issue my password is not working some times it works but sometimes just shows an error on the page please guide me about it.

0 Kudos
Reply