Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Roku is not connecting to wifi

My roku stop working with WiFi but smart roku tv is connecting to WiFi. I bought a new box and still not connecting. Already called internet provider and it’s not my provider.

0 Kudos
Community Streaming Expert

Re: Roku is not connecting to wifi

Which roku device is it specifically?

Some of these devices operate only at 2.4gz network band, and others, like your RokuTV can operate on both the 2.4gz and 5.0gz bands.

Also, is your device "seeing" the network but not connecting to the network.  Is the device seeing the network, but not connecting to internet.

Network connection and internet connection are going to be different things.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos