Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Roku disconnected and will no longer detect my wifi

About 2 days ago my Roku randomly decided to disconnect me from my WIFI. So, obviously, I tried to set it back up but I  saw that my network wasn't popping up. I have literally restarted my Roku about 4 times. Other Rokus in the house do not have this problem, help? 

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Community Streaming Expert

Re: Roku disconnected and will no longer detect my wifi


Post back with problem Roku model number (Settings/System/About), router model number and ISP (internet service provider).  Are you seeing any error messages on screen.

What Roku devices are working (model numbers).

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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