Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Luvwins
Newbie

Roku connecting to RV WI-FI extender

We have a Wi-Fi extender on our RV. The RV Roku finds it when searching for networks but will not connect. We’ve restarted the Roku, restarted the extender. The RV Roku does connect directly to a Wi-Fi router in our home. I’ve gone to “private network” in Roku settings, entered the extender name and password, still doesn’t work. What are we doing wrong? #tetonwifiextender 

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3 REPLIES 3
atc98092
Community Streaming Expert

Re: Roku connecting to RV WI-FI extender

Check the settings in your extender and see if the 2.4 GHz radio has the mode set to B/G/N. If not, then change the setting to this. Can't say for certain this is the issue, but it's a possibility. 

Dan

Roku Community Streaming Expert

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Luvwins
Newbie

Re: Roku connecting to RV WI-FI extender

Thank you, I apologize we are really new to this Wi-Fi extender stuff. I’m in the control panel for it, but where do I look for a B/G/N setting? 

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atc98092
Community Streaming Expert

Re: Roku connecting to RV WI-FI extender

It should be within the radio settings for the 2.4 GHz radio, and it's usually labeled as "mode". 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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