Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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6r6w6
Reel Rookie

Roku can't find my WiFi Direct connection

I am using my phone to tether my data connection with the Roku but the roku won't even see the connection. I tried using 2.4 and 5 with no luck. Other devices see and connect to it. Seems like the issue is with WiFi Direct connections. Is anybody able to connect your Roku to a WiFi Direct connection?

 

I have a Element Roku TV

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3 REPLIES 3
DBDukes
Community Streaming Expert

Re: Roku can't find my WiFi Direct connection

@6r6w6 

My Roku can see my phone's hotspot.

What is your Roku model number? Settings > System > About

Not all Roku devices support 5 GHz. The low end Roku devices are 2.4 GHz only.

I assume you have an Android device, since you can easily choose 2.4 GHz or 5 GHz. My Roku can see a hotspot on both iPhone and Android devices.

And why are you calling it WiFi Direct? Is there a setting on your phone that lets you pick that for your hotspot? If so, turn that off.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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6r6w6
Reel Rookie

Re: Roku can't find my WiFi Direct connection

I'm not using the Android system Hotspot. I'm using a app that shares my data using WiFi Direct.

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DBDukes
Community Streaming Expert

Re: Roku can't find my WiFi Direct connection

@6r6w6 

That explains it. That won't work. You can use a standard hotspot if you like, but what you're doing won't work.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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