Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Roku can't find dorm wifi or hotspot wifi

Before leaving for Chirstmas break my roku was nicely connected to my university wifi and I had never had any issues. However, I unplugged it while away from school and returned to having to reconnect it to the internet. However, now the roku cannot find my school wifi. I assumed maybe it was a connection issue, but my phone hotspot is giving me similar issues. The roku can find networks just not any that are nearby

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Community Streaming Expert

Re: Roku can't find dorm wifi or hotspot wifi

What's the model number of your Roku displayed under Settings->System->About?  Some Roku devices only support 2.4GHz Wi-Fi.  Make sure your hotspot is using 2.4GHz and a channel from 1 to 11.

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