Same issue here. I have unplug my riku ultra. It will not let me disable it as I have a voice remote. And the menu option doesn't exist
I used the options you are describing in the "Wireless Secret Screen" on my Roku 3 to disable all wireless activity a couple years back only to discover that with new updates to my Roku 3 they turned it back on. Yo Roku, I bought Infrared remotes and wired ethernet connections so I could turn wireless off. Why are you force turning it back on?
The way Roku deliberately squelches signal of other wireless devices is literally illegal per FCC standards. I say this as someone who is a member of MENSA and has an FCC amateur radio license (aka "HAM operator").
I also have the condition that is a genuine medical condition that medical insurance will pay for in many countries that is referred to as Electromagnetic Hypersensitivity Disorder or EHD for short.
In my opinion, if a Roku device has a wired ethernet connection or a usb connection that allows it to stream this way that Roku is illegally forcing harm on its customers by removing the ability to COMPLETELY turn off the wireless antenna.
Exactly. I have a control system and remotes that run on wifi. At the least, they should make it an option to turn the feature off.
I am also facing the network interfaces with the 3 Roku Streaming Stick+
I had complained to TP-Link blaming this on their Deco M5 whole home APs but after they connected to my network remotely they could see the interference causing dropouts/signal loss was due to the Roku devices.
This proves Roku devices are in fact the cause of the issues all these customers are seeing.
Model Number: 3810EU
Software Version: 9.3.0:4172
Same Issue, but I can't use a infrared remote because the stick is mounted to the USB behind the TV
The direct wifi signal from the Roku follows the channel of the main wifi connection, and really hurts the performance of other devices nearby, and since that is the wifi for most of the house, it's a problem. My solution might be to have a power switch to the stick to turn it off, but that means can't watch Roku and surf the web with another device in the living room.
Software: 9.3, build 4172-50 Updated last month.
I have been in touch with the Roku support team over this and they say it's my router at fault and that I should change my router...
Once I advised I have already tried 4 different routers they were suddenly aware of the issue and working on a fix (at the beginning of the call they had not heard of the issue).
He also suggested changing the channel on my router at which point I advised this will not help as Roku follows the routers channel.
To be honest I am not holding my hopes up here as the support agent just wanted me off the call.
It's like most other tech or customer support service. It's all about the level of support that you are talking to.
Hopefully they will come out with a firmware that will allow the direct connect to be turned off.
I've got 3 rokus in the house. Given that I am electromagnetic sensitive all 3 of them have the power unplugged because there is currently no way to turn the antenna off with the current firmware.
Issuing an update that re-enables the ability to completely turn off the wifi functionality would be ideal.
It's very very very frustrating to deal with a company that simply does not care about this issue... and doesn't care that their wifi squelching behavior breaks and/or impedes other wifi functionality in the area.
I have 3 x Roku Ultras (4660RW) Software 9.3.0 build 4170-46 that have been susceptible to this issue for years. Fortunately the firmware still supports disabling the RF remote and broadcast of a wifi signal for the remote. I've effectively disabled it completely using the secret menu.
They all exhibit the same wifi spamming behavior that degraded the network across my house. I've verified they are doing exactly that using wifi scanning tools and tracing it back to the MAC address.
The Roku devices will re-enable the wifi under certain updates / reboots periodically, so you have to monitor for their wifi broadcast periodically and re-disable.
I got so frustrated at this point that I bought ethernet to wifi dongles for each one to trick the Roku ultra into always using ethernet. Since doing so, I've noticed that wifi hasn't been re-enabled for months. So although it fixed the wifi interference problem, it cost me 3 wifi dongles at about $20-$30 each.
[post edited] This problem has existed for years and is one Roku has either ignored completely or not acknowledged through their support teams to their management.