Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Roku Ultra not connecting

I have tried everything that is suggested for connecting to my network, but the Roku Ultra will not connect.  The password entry appears good.  It just won't connect, and I'm about ready to return it.  Please need help.  I even tried to power down the router, and Roku, then start them backup.  Nothing is working.

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Community Streaming Expert

Re: Roku Ultra not connecting

Can you use an ethernet cable to get connected?  It is probably just a router setting getting in the way.  What is the model number of the Ultra and what brand modem/router model number are you using?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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