Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jake9
Newbie

Roku TV kills Wi-Fi every time it turns on

Every time I turn on my new Roku TV it causes my entire Wi-Fi network to crash. I pay for a significant Wi-Fi subscription and I never have that issue outside of this so that is not the problem. Is there something wrong with my Roku?

0 Kudos
1 REPLY 1
RokuERey
Community Moderator
Community Moderator

Re: Roku TV kills Wi-Fi every time it turns on

Hi @Jake9,

Thank you for contacting us in the Roku Community! 

We are here to assist you with your concerns. Could you please provide us with more information about the issue you are experiencing? It seems that you are having trouble with the network connectivity on your Roku TV. Can you confirm if this is the case, and if so, can you tell us when you first noticed the issue and how long it has been going on? Also, have you made any recent changes to your network or device settings that may have caused this problem?

Please let us know so that we can better understand the situation and provide you with the appropriate solution.

Thank you,
Rey

ERey.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.