Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Jmac86
Newbie

Roku TV hotspot?

My phone is the remote for my Roku. I have another phone i can use as well.......

Had internet. I dont now.

Roke was connected to my internet BUT.... I cant get the Roku to connect to my hotspot now. Its asking me for the rokus IP address.

I cant access said IP address because my phone/remote cant do anything with out Roku being connected to internet/hotspot

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Roku TV hotspot?

The only way to connect to a new network is with a physical remote.  The app won't help at all until it's connected to Wi-Fi.  If you remember the old Wi-Fi setup (band 2.4/5GHz, SSID/network name, and password) you can set up your phone hotspot to match.

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makaiguy
Community Streaming Expert

Re: Roku TV hotspot?

A mobile device (Roku, whatever), has no innate IP number.  It gets assigned its IP by the router when it gets connected to the local network.  When it's not connected to a 'net a mobile device has no IP at all.

If you have not performed a Network connection reset (under Settings > System > Advanced system settings) or Factory reset, your Roku may still be trying to connect to its former network.  As @renojim indicated, if you configure your phone's hotspot to use the same SSID and password as your former network, your Roku may connect to it.  But if your hotspot is like mine, the phone disconnects from regular WiFi when it's acting as a hotspot so you probably still can't use the Roku app on that phone as a remote.  But as long as the Roku does connect to your hotspot, a second phone connected to the same hotspot should work.

If none of this works you'll need a compatible physical remote to set up the new network connection.

 

 

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atc98092
Community Streaming Expert

Re: Roku TV hotspot?

One more comment. If you are using a phone hotspot for the Roku (assuming you get it connected) you won't be able to use the Roku app on that phone to control the Roku. Something about the way the network connection works on the phone.

And it's possible the app on a different phone won't work either. The problem there is that hotspots often have internal security that doesn't allow connected devices to see each other. This is just an educated guess, as I've never tested it. But phone hotspots usually don't allow the kind of control that regular routers and access points do. I just checked my iPhone and there's no control over that ability. I'm guessing that it will block connected devices from seeing each other. 

Dan

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