this start yesterday but my Roku Premiere (4620 series) # is refusing to connect to wifi when I turn it on. I’ve factory reset the item, rebooted my wifi, the whole shebang, but the device won’t connect to the wifi. every device I have is fine and has excellent connection. even the roku sees that it’s an excellent connection and the password’s right, but it won’t. connect.
for reference, I have ATT fiber and the device is on the 2.4 channel.
Here's what could be going on. Some ISPs that furnish the wireless setup have lately begun changing 2.4 GHz settings from b/g/n to g/n. Comcast is notorious, but others have done it too. Check that, if you can. If it's g/n, you'll get what you're getting. If it's already b/g/n, the issue is something else.
DBDukes Roku Community Streaming Expert Note: I am not a Roku employee.
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