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Reel Rookie

Roku LE not connecting to internet

Hello, I have a Roku LE and it won't show my internet. We have centurylink and it works on all of our other Roku's, but it refuses to find centurylink. Can anybody suggest anything?

(Ignore the signature)

(It does not let me link the product, so yea, I have to use the Roku Express option)

Hey, this may solve your problem! If you found this helpful, do whatever the heck you want to do with this reply.
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Community Streaming Expert

Re: Roku LE not connecting to internet


If yours is a Roku Express LE, it has a single band WiFi receiver that can only see the 2.4 GHz WiFi band.

ROKU CANNOT FIND LOCAL WIFI NETWORK AT ALL - possible router settings issues:

A) Some recent router updates from cable companies have turned off dual band routers' use of the 2.4 GHz WiFi band.  If you have a 2.4 GHz only Roku model and a dual band router with both 2.4 and 5 GHz bands, be sure the router's 2.4 GHz band is turned on.

B) In the 2.4 GHz WiFi band, all Rokus support channels 1-11, as are used in North America. If your router supports 2.4 GHz channels 12-14, which are used in some other regions, make sure your router is set to use a channel in the 1-11 range and that you aren't using an auto setting that could select channels outside this range.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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