Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Retired Moderator

Re: Roku Express wont connect to internet

Jump to solution


Thanks for the update.

If resetting your router does not improve your connection, the issue may be the strength of the wireless signal. The farther your Roku device is from your router, the weaker your wireless signal. Try these simple tips and troubleshooting steps as this may help with the connectivity issue:
1. Restart your router (even if other devices have no problem finding and connecting).
2. Restart the Roku to clear its memory via Settings > System > System restart (for a Roku TV it's Settings > System > Power > System restart)
3. Find and connect to your network via Settings> Network > Set up the connection
If that doesn't fix it, try disconnecting the power to your Roku for a few seconds. When it comes back up, see if you then can set up the network connection.

To help troubleshoot the issue further, follow this link


0 Kudos