Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Roku Express does not recognize Wi-Fi network

Roku Express doesnt recognize Wi-FI network.

it recognizes several networks in the area, however not my own.

on my router 2.4 and 5 available, switch to only 2.4 does not solve the issue

IPv6 or IPv4 does not make any difference

Mobile hotspot on iphone is recognized.

Any other suggestions?


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Community Streaming Expert

Re: Roku Express does not recognize Wi-Fi network

What channel is your 2.4 GHz network broadcasting on? If it's not one of 1, 6, or 11, try forcing it to one of those channels. You may need to try all three before you find one it can use reliably.

Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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