Hi @Shawnajo623
Welcome to the Roku Community!
Can you please provide more information about the issue you are experiencing? Are there any error codes or messages you're seeing on the screen when you connect?
Have you tried restarting your Roku device and router to see if that helps resolve the issue you're experiencing? In addition, have you tried an alternative way to power your Roku device?
We'd like to know what troubleshooting steps you've taken so far to resolve the issue.
With more information, we will be able to assist you further.
Thanks,
Arvy
Marc
Roku Community Moderator