I’m not able to see the model because I factory reset my roku express as a last resort and now it will not connect and keeps popping up as error 14.30. Before factory restarting it I checked the router, Roku and tv. I’ve reset all of them multiple times. I’ve tried unplugging it and letting it sit for a day as well. Any and every step I have seen on here and on Google I have taken and still nothing. It was working just fine and now it’s not.