Wi-Fi & connectivity

[MostEnviedLady]

Hey roku 4k power cord not long enough to plug directly into the wall . What would be the best way to hook this up I tried connecting it to my blu-ray player it plays for about 20 minutes then powers off. 

[makaiguy]

@MostEnviedLady-

Re 20 minute issue:

Did your Roku receive the update to Roku operating software 10.5 that is currently rolling out?  Settings > System > System update will show you.  (While you're there you can click Check now to receive any pending updates for your unit.) 

Roku 10.5 has added a new Power item in the Settings > System menu for some Roku models. If you have this Power item, under Auto power savings see if deactivating After 20 minutes of no interaction fixes the problem.

[DBDukes]

@MostEnviedLady 

In case it comes up before getting a resolution, there isn't a "Roku 4K" meaning you likely have one of these:

• Roku Express 4K (Walmart only)
• Roku Express 4K+
• Roku Streaming Stick 4K
• Roku Streaming Stick 4K+

That may make a difference.

Since the power cord won't reach an outlet, you have a few options, ranging from simple to complicated, but the best is whatever works better overall for you.

There's a power extension cord. That's why they make them. You may even get a power adapter with a long cord. Most come with short cords, but you can find 10' or longer ones.

You could get a longer USB cable (depending on the Roku model) provided it's not a Stick, which have the WiFi antenna in the USB cable. You don't want to lose that.

You could get a USB extension. Again, why they are made.

Your TV is plugged into something. If your situation is that the TV plugs into one outlet, but you need to go to a different outlet for the Roku, you could put a power strip in the outlet closest to the TV and plug the TV, Roku, and other devices into it.

Or, you could have an electrician put in a new outlet closer to the TV. Told you it could become complicated.

There may be other solutions, but this is what comes to mind.