Help

Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MSDearing
Newbie
‎09-14-2021 03:52 PM

Roku 4 won't stay connected to the internet

Roku 4 will not stay connected to my wifi. I have restarted, reboot and reset the modem, router and Roku. I have also reset the network connections and set the Roku back to factory settings. NOTHING has worked! Please help, I do not have cable and stream everything!

0 Kudos
Reply
1 REPLY 1
RokuKariza-D
Roku Guru
‎09-15-2021 10:21 AM

Re: Roku 4 won't stay connected to the internet

Hey @MSDearing

Thanks for the post.

Could you tell us more about your concern? Do you get an error code or message? Moreover, the suggestions in this Support article may help: Tips for improving the wireless connection to your Roku® streaming device. Try giving it shot!

Please keep us posted.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Reply