Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Roku 4 won't stay connected to the internet

Roku 4 will not stay connected to my wifi. I have restarted, reboot and reset the modem, router and Roku. I have also reset the network connections and set the Roku back to factory settings. NOTHING has worked! Please help, I do not have cable and stream everything!

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Roku Guru

Re: Roku 4 won't stay connected to the internet

Hey @MSDearing

Thanks for the post.

Could you tell us more about your concern? Do you get an error code or message? Moreover, the suggestions in this Support article may help: Tips for improving the wireless connection to your Roku® streaming device. Try giving it shot!

Please keep us posted.

All the best,

Kariza D.
Roku Forum Moderator
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