Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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RoKu Wi-Fi network channel conflict

My Roku Ultra automatically sets its Wi-Fi network channel to whatever channel I set the router to (switching the router switches the Roku). Due to this doubling up I get a large reduction in speed from my router, affecting just about everything "connected" to it (printers, laptops, etc.). How can I keep the Roku off my router's main Wi-Fi channel? Most of the network is at 2.4GHz, except for the Roku, which is at 5GHz, so the Roku isn't effected. 

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Community Streaming Expert

Re: RoKu Wi-Fi network channel conflict

Excuse the stupid question, but is your Ultra connected with an Ethernet cable?  Obviously if you're connecting via Wi-Fi it's going to be on the same channel as your router.

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