Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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randye56
Newbie

Re: Roku not accepting my password when Connecting to wifi

We had to buy a new connect device the old broke I went thru the questions added my password several times and it would not accept got a red X 

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2 REPLIES 2
randye56
Newbie

Re: Roku not accepting my password when Connecting to wifi

Cannot get my WiFi password accepted. Entered several times got the red X

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku not accepting my password when Connecting to wifi

Hi @randye56,

Greetings from the Roku Community!

We understand you're having trouble connecting your Roku device through your Wi-Fi. We're happy to investigate further.

Can you please provide the following details below?

  • Are you getting any error messages or codes?
  • Did we recently make any changes to your network or network provider?

For more information, you may check out this support article here on how to fix internet errors and issues on your Roku streaming device.

We look forward to hearing from you soon.

Thanks,
The Roku Community Team

John
Roku Community Moderator
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