Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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ballbagballbag
Reel Rookie

Premier only on 36meg speed despite having much more available

I can have up to 256meg but my roku premier is only receiving 36meg despite it being less than 30cm away from the network router? Anyone have any suggestions?

 

Thanks!

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3 REPLIES 3
Strega
Roku Guru

Re: Premier only on 36meg speed despite having much more available

Originally my Express was getting 8-10mbs but I changed the channel on the router and got it up to 20-22mps.  That didn't change anything I could see because typical HD streaming needs about 5mbps. (Though if you do 4K, you might want more like 25mbps.)  Generally, I think it's pretty well understood that Rokus don't (and weren't designed to) set network benchmark records.  Their networking is just meant to be fast enough for their main tasks of streaming TV.

That said you could try changing channels.  No guarantees of course.

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ballbagballbag
Reel Rookie

Re: Premier only on 36meg speed despite having much more available

That’s helpful, thanks for your reply. I am on 4K with the premier. It crashed last night and can’t figure out why it won’t adjust to the higher speedsz

 

thanks again

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AvsGunnar
Community Streaming Expert

Re: Premier only on 36meg speed despite having much more available

Although generally best for streaming on the 2.4ghz band with the 20mhz bandwidth, you can change this setting to the narrower 40mhz bandwidth if you need to transfer data faster. 

Problem though is more likelihood of channel interference and less channels available to select from.

Increased chances for more disconnections and difficulty in re-establishing network connections with wireless devices at 40mhz on some routers.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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