Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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chiral711
Newbie

Other devices work, but Roku doesn't work with wifi

Kariza, 

what do we do when everything other device works with the wifi but the roku doesn't even after being rebooted?

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1 REPLY 1
RokuIrene-S
Retired Moderator

Re: Other devices work, but Roku doesn't work with wifi

Hi @chiral711

Thanks for getting in contact.

I'd be happy to take a closer look to see how we can help get you up and running.

What Roku model device are you using? What was the error message when attempting to connect your Roku device? How long has the issue been occurring?

Please note signal strength can vary due to factors such as the amount of wireless traffic and the usage of other devices on your network or How far is your Roku device to your Router?

We recommend starting here to troubleshoot wireless connection issues: What to do if your Roku device is unable to update software

Please keep us posted.


All the best,
Irene

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