Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Afomf
Channel Surfer

New Express Ethernet adapter

Jump to solution

Is the new Express compatible with Ethernet adapters?

0 Kudos
2 Solutions

Accepted Solutions
AvsGunnar
Community Streaming Expert

Re: New Express Ethernet adapter

Jump to solution

@Afomf 

The new Express 3960 is compatible/capable of using an ethernet adapter.  You can verify your model number by going to Settings/System/About on your Roku device.

From Roku Support article, https://support.roku.com/article/360058027813

Device Model

 Roku Express

 3960

 Roku Express 4K 

 3940 
 Roku Express 4K+  3941 
 Roku Streambar™  9102 
 Roku Streambar Pro  9101R2 
 Roku Smart Soundbar  9101 
 onn.™• Roku Smart Soundbar  9100 

 

To maximize compatibility, verify that your ethernet adapter specs indicate 10/100 (not 10/100/1000), and has a AX8877X or SMSC95XX chipset. 

---

Some users have gotten 10/100/1000 ethernet adapters to work, so if you have one laying around won't hurt to try it.  If you are going to purchase an ethernet adapter, best to adhere to the above specs.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

View solution in original post

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: New Express Ethernet adapter

Jump to solution

Hi @Afomf,

Thanks for posting in the Roku Community!

We understand that you are inquiring if the latest Roku Express is compatible with an Ethernet adapter.

Please be advised that Not all Roku devices support using an Ethernet adapter to connect to your wired network. To help determine if your device is compatible, you need to know the device model. To find this information, go to the home screen on your Roku device and select Settings > System > About.

The models below support an external third-party Ethernet adapter.

For full information on this, you can take a look at this link: How to use USB to connect your Roku streaming device to a wired network | Official Roku Support

We hope that we have addressed your question appropriately, but reply to this message if you have other questions and concerns, and we will gladly follow up.


Best regards,
Mary

View solution in original post

0 Kudos
2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: New Express Ethernet adapter

Jump to solution

@Afomf 

The new Express 3960 is compatible/capable of using an ethernet adapter.  You can verify your model number by going to Settings/System/About on your Roku device.

From Roku Support article, https://support.roku.com/article/360058027813

Device Model

 Roku Express

 3960

 Roku Express 4K 

 3940 
 Roku Express 4K+  3941 
 Roku Streambar™  9102 
 Roku Streambar Pro  9101R2 
 Roku Smart Soundbar  9101 
 onn.™• Roku Smart Soundbar  9100 

 

To maximize compatibility, verify that your ethernet adapter specs indicate 10/100 (not 10/100/1000), and has a AX8877X or SMSC95XX chipset. 

---

Some users have gotten 10/100/1000 ethernet adapters to work, so if you have one laying around won't hurt to try it.  If you are going to purchase an ethernet adapter, best to adhere to the above specs.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: New Express Ethernet adapter

Jump to solution

Hi @Afomf,

Thanks for posting in the Roku Community!

We understand that you are inquiring if the latest Roku Express is compatible with an Ethernet adapter.

Please be advised that Not all Roku devices support using an Ethernet adapter to connect to your wired network. To help determine if your device is compatible, you need to know the device model. To find this information, go to the home screen on your Roku device and select Settings > System > About.

The models below support an external third-party Ethernet adapter.

For full information on this, you can take a look at this link: How to use USB to connect your Roku streaming device to a wired network | Official Roku Support

We hope that we have addressed your question appropriately, but reply to this message if you have other questions and concerns, and we will gladly follow up.


Best regards,
Mary

0 Kudos