Help

Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
apremierdj
Channel Surfer
‎06-04-2021 09:35 AM

Network disconnecting

I have 4 TCL Roku TVs. All disconnect from the network every few days. They are all on Fast Start. 

I have to do a Restart TV from the menu or unplug and plug back in to get it to reconnect. Any ideas?

0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
‎06-04-2021 12:29 PM

Re: Network disconnecting

If you're router's Wi-Fi channel is set to "Auto" try setting it to a fixed channel.  That's about all I can suggest and may or may not help.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply