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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Lynnmb
Newbie
‎09-20-2021 02:42 PM

My wireless will not connect. I removed device and it won’t let me reconnect.

Two of the 4 Roku’s in my house all of a sudden will not connect to the internet. Internet is up and working fine. I have restarted, reset, factory reset, tried to check for updates and finally removed the device off my account. Now I can’t get the device to go past the pair remote stage. Will not connect to anything. Help 

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RokuDanny-R
Retired Moderator
‎09-21-2021 04:29 PM

Re: My wireless will not connect. I removed device and it won’t let me reconnect.

@Lynnmb

Thanks for the post.

What Roku model devices are you experiencing an issue? Have you already tried rebooting your wireless network?

With more detailed information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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