Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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My roku stick can’t find my Wi-Fi anymore

I’ve tried restarting it and unplugging it and it still won’t show my wifi. But it’s showing other, my other devices have no problem 

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renojim
Community Streaming Expert

Re: My roku stick can’t find my Wi-Fi anymore

Are your "other devices" Roku devices?  Does your stick show any networks?

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makaiguy
Community Streaming Expert

Re: My roku stick can’t find my Wi-Fi anymore

@David-Anton1o-

This has always worked for me to re-establish my net connection when it has been lost or not performing well:

  • Restart the router (even if other devices have no problem finding and connecting). Sometimes that's all it takes, if not keep going.
  • Restart the Roku to clear its memory. Depending on your Roku model and Roku version number you'll find the System restart option under either Settings > System or Settings > System > Power. . Again sometimes that's all it takes, if not keep going.
  • Find and connect to your network via Settings> Network > Set up connection

If that doesn't fix it, try disconnecting the power to your Roku for a few seconds.  When it comes back up, see if you then can set up the network connection.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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