Roku Community

Laya · ‎03-16-2022

.y roku express device will not connect to my cox wifi. How can I fix it? It has been like this for 3 days now.

DBDukes · ‎03-16-2022

Roku Express is a 802.11 b/g/n (2.4 GHz) device. Some ISPs have changed the 2.4 GHz settings to g/n, making it difficult for Roku devices to connect on that band.

Check your wireless settings and see if they are b/g/n, and if not, change them to b/g/n.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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DBDukes · ‎03-16-2022

@Laya

Roku Express is a 802.11 b/g/n (2.4 GHz) device. Some ISPs have changed the 2.4 GHz settings to g/n, making it difficult for Roku devices to connect on that band.

Check your wireless settings and see if they are b/g/n, and if not, change them to b/g/n.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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My roku express device wont connect to my cox wifi

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Re: My roku express device wont connect to my cox wifi