Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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MAC address is all zeros

I just got the Westinghouse Roku tv. It won’t connect to wifi, no networks are found at all. The MAC address appears to be all zeros. I’m not sure what’s going on. I already did factory resets. Thanks. 

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Roku Guru

Re: MAC address is all zeros

If I was having problems with anything new I'd exchange it.

---A problem clearly stated is a problem half solved---.