Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
wedensmore
Newbie

Losing internet Connection when auto speaker search turns on

When I first turn on the ROKU device, I am able access my WIFI and internet and proceed directly to my streaming service. After about ten minuets into the program, my device starts to search for my Roku speakers (which have been on). At that point, I lose connection to my WIFI/internet, have to back completely out out my programming and go through process of setting up my internet connections. Not too difficult, but definitely a frustration.

0 Kudos
2 REPLIES 2
RokuDanny-R
Retired Moderator

Re: Losing internet Connection when auto speaker search turns on

@wedensmore

Thanks for the post.

Can you please specify what Roku device you are using to connect your Roku Wireless Speakers to? Have you tried re-pairing your speakers to see if that resolves the issue you are seeing?

Please keep us posted. With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Benedlr
Roku Guru

Re: Losing internet Connection when auto speaker search turns on

Try plugging in the speakers on separate different outlets. Mine were on a strip and did the same.

0 Kudos