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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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renojim
Community Streaming Expert
‎12-06-2021 02:59 PM

Re: Is There something going on with rokus connecting to the internet

@Starbaker2014--, https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

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Starbaker2014--
Newbie
‎12-06-2021 03:28 PM

Re: Is There something going on with rokus connecting to the internet

Thanks that did the trick instantly !!!🎊🎉🎉🎊🎉🎉🎉

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Kat16
Newbie
‎06-04-2022 01:29 PM

Re: Is There something going on with rokus connecting to the internet

When I connect my Roku do you my TV

I get select English and then I get scanning

it scans and says no network found

and I have put in my password

 and everything it asked for

and I still can’t get nothing but scanning

Really getting disgusted if anyone could help

please give me help before I throw it across the yard 

LOL THANK YOU

 

 

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renojim
Community Streaming Expert
‎06-04-2022 05:42 PM

Re: Is There something going on with rokus connecting to the internet

@Kat16, if it's scanning and not finding any networks at all, that's not a good sign.  Can you enable the hotspot on your phone and see if it sees that network?  Make sure your phone's hotspot is set for the 2.4GHz band as not all Roku devices support the 5GHz band.

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