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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Htomlin412
Newbie
‎02-21-2022 05:19 PM

Internet working, 1 of 3 Roku devices are currently working

I own 3 Roku devices.  Currently my internet is working and is connected to all devices, along with 1 of my 3 rokus.

 2 roku devices are suddenly not connecting- troubleshooting steps have been followed (resetting roku, resetting modem)

Roku Streaming stick - connected

Roku Express and Roku Premier- not connecting 

Any guidance would be appreciated!

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renojim
Community Streaming Expert
‎02-21-2022 09:58 PM

Re: Internet working, 1 of 3 Roku devices are currently working

Your stick could be connecting to the 5GHz band while the other two are using the 2.4GHz band.  If you have Comcast/Xfinity or Cox as your ISP ensure the Wi-Fi wireless mode is set to b/g/n and not g/n.

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