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Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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renojim
Community Streaming Expert
‎10-27-2021 08:31 PM

Re: Internet download speed showing consistently low on wireless

If it's still under warranty they may replace it.  Otherwise, well...

I just pulled out my Premiere to verify... yep, it's still garbage.                      

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Rugro
Level 7
‎10-28-2021 05:02 AM

Re: Internet download speed showing consistently low on wireless

Does anyone from Roku actually respond on this community site? I would like to initiate a return but it requires me to send the unit back before I get a replacement. That would mean I am without that TV until that replacement comes.  I’d rather them send me a replacement and I return this faulty unit. Any ideas?

 

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atc98092
Community Streaming Expert
‎10-28-2021 06:41 AM

Re: Internet download speed showing consistently low on wireless

@Rugro If it's a Roku TV, that warranty is through the TV manufacturer, not Roku. You won't get support for that here. See this link for contact info for Roku TVs. 

Dan

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