Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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RokuRhea-V
Community Moderator
Community Moderator

Re: WiFi and Roku Device Connection Issues

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Thanks for posting here in the Roku Community @Vcy25

It seems that you have a connectivity issue. I'm here to help. Please provide more details about it.

  1. What Roku device are you using right now? (e.g., Roku Express, Roku Stream Bar, Roku TV; specify TV)
  2. What do you see on your screen when trying to connect to your network? (before putting in the network credentials)
  3. Are you getting any error messages or codes after trying to connect to your network? (after putting in the network credentials)
  4. How far is your device from your network router?

With detailed information, we will be able to assist you further.

Thanks,

The Roku Community Team

Rhea V.
Roku Community Moderator
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