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Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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ethernetguy867
Reel Rookie
‎10-08-2021 09:13 PM

I want Bluetooth OFF, can not find directions

I purposely purchased the Roku with Ethernet cable so i could turn OFF the Bluetooth and avoid bad headaches.  My spouse said you have it on your website, i don't see the instructions on how to turn it off.  They are not in your manual.  How do i turn Bluetooth and Wifi OFF?

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ethernetguy867
Reel Rookie
‎10-29-2021 10:13 PM

Re: I want Bluetooth OFF, can not find directions

Has anyone taken their's apart to disconnect the wireless antennas? I was forced to do this before with XBOX, and since ROKU is not replying, will be forced to operate.  If there is a solution, please respond before it take it apart.

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renojim
Community Streaming Expert
‎10-30-2021 12:37 AM

Re: I want Bluetooth OFF, can not find directions

I don't believe there's any way to turn off Wi-Fi and/or Bluetooth.  Disconnecting the antenna(s) will likely require cutting PCB traces.  Bear in mind that if you do you'll need an IR remote.  The remote that comes with an Ultra model is RF.

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