Help

Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
maladyva
Newbie
‎06-16-2021 06:11 PM

I cannot see me wifi network on my Roku premiere

I am trying to connect my new Roku premiere to my home wifi and my network does not show up the Roku list af available networks after it scans for networks.  My cell phone sees the network just fine

0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
‎06-16-2021 10:41 PM

Re: I cannot see me wifi network on my Roku premiere

Is the Wi-Fi 2.4GHz or 5GHz?  Your Premiere will probably only see 2.4GHz networks and only channels 1 to 11.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply