Thanks for letting us know about the issue you're experiencing.
Error code 009 means your Roku device is connected to the router, but not able to connect to the internet. You can try the recommended action available in this Support link: What should I do if I cannot connect to my home network or the internet?
If no connection exists, contact your ISP (Internet Service Provider) for help. If your computer has an internet connection and you still see Error 009, restart your Roku device.
Please keep us posted!
All the best,
Roku Forum Moderator