Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JanIngle34
Newbie

How do I get my roku to 3810x to reconnect to wifi?

My roku 3810 was working fine up until today, now it will not connect to wifi no matter what I've tried. Restarted wifi and roku still nothing. Did a factory reset and it still does not connect, what do I do now? Please help. 

Labels (1)
0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator

Re: How do I get my roku to 3810x to reconnect to wifi?

@JanIngle34

Thanks for the post.

Can you please provide more information about the issue you are experiencing? Are you able to connect your Roku device to an alternate wireless network, such as a mobile hotspot? Who is your ISP (internet service provider)?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos